TarGard Return Policy

We think you’ll be impressed with our cigarette filters. If you aren’t, we’ll be happy to accept a return, provide a replacement or exchange the item for another if we think it may work better for you. If you have any questions, please contact us and we’d be glad to help you out. Learn more about our TarGard Satisfaction Guarantee.

Select a Return Type

I would like to exchange an item:

Exchange Form

  • Email address on your order.
  • Your primary number.
  • MM slash DD slash YYYY
    When did you purchase this item?
  • Request Details

    Help us understand the problem.
I would like a replacement item:

Replacement Form

  • Email address on your order.
  • Your primary number.
  • MM slash DD slash YYYY
    When did you purchase this item?
  • Request Details

    Help us understand the problem.
I would like to return an item:

Returns Form

  • Email address on your order.
  • Your primary number.
  • MM slash DD slash YYYY
    When did you purchase this item?
  • Request Details

    Help us understand the problem.

Special Requirements for Wholesale Customers

If you have a wholesale account with us (you purchase TarGard by the case) then please be aware of the following special return requirements for those items:

• If the merchandise you received is defective or not as you ordered, please complete the most appropriate form on this page and explain what was wrong. We will work with you to find a speedy resolution.

• All other returns are subject to a 20% restocking fee ($10 minimum). You will also be responsible for return shipping costs.